There are millions and millions of developers who make a living by developing stuff and selling it in the Google Play Store. There are also millions of developers who upload free stuff just because they feel others might be interested. Regardless of why they do it, there are a lot of countless hours of hard work put into most of these things. The apps, icon packs, games, themes or whatever else that we as users download and install onto our devices day in and day out.
There are apps that are good, and then there are some that aren’t so good. There are even malicious apps, games and stuff like that in the Google Play Store. However, this post is not about that. It’s about the way Google themselves is handling certain things when it comes to these developers. The latest victim of what I’ll be talking about is a good friend of mine, Roberto Mezquia Jr., or The1dynasty as many of you will know him as.
Roberto has been doing Android development for a long time now and has had his Google Play developers account for around 3 years now and during that time has uploaded somewhere around 60 apps, themes and icon packs to Google Play. He’s had a couple of issues in the past due to naming issues, which he always quickly took care of once he got that automated email from the folks at Google. You know, the one that it seems as if a robot sends out when there’s a copyright issue, legal issue with a name being used or something like that? Developers get them quite often, and it appears they are becoming more and more frequent.
After about 3 years of good standing and never having had his account suspended or anything like that, as of this morning, his account is completely gone. His Google Play developer name is The1Dynasty and you can verify that Google has deleted his account by clicking this link: The1Dynasty Google Play.
Now I know you’re probably saying to yourself that he’s purposely violated terms and conditions or done so repetitively. However, let me explain that’s certainly not the case here. What I’m about to show you is some screenshots that Roberto shared with me as well as a bit of explanation of each one.
You can see the full content of the email in which Google Play sent to Roberto. These were for 3 different apps of his, and his words to me are below…
Now this email is slightly different. As mentioned above, he did have an issue with the use of a certain name/word that Google Play didn’t like which is totally understandable. However, the point is, Roberto was quick to take care of the issue and removed the app in question so that Google Play
would should have no problem and he could carry on like normal.
Once Roberto had gone in and taken care of any and all issues, things should be good to go and he shouldn’t have any issues correct? Well, that doesn’t appear to be the case as Google Play decided that even after he obeyed their requests and did everything in his power to make sure he wasn’t in violation, then today arrived and he got the following email.
It’s incredible that Google Play is doing this. With a company as large as they are, Android as big it is, and their pockets slap full of billions of dollars, why is all of this 100% completely automated? Why can’t these developers talk to a human being and interact with someone to help solve these issues in a respectful and timely manner?
Yet Google Play allows all of these malicious apps to be uploaded as well as all sorts of thieves and cheaters who steal other developers work, change the name and call it their own and then sell it and get rich off of it. It’s completely and totally absurd in every way possible. This is the part that really makes me more mad than anything.
You’ve got very deep pockets Google, and you’ve got billions and billions of people using the Android product alone. Having the Google Play Store is obviously very much needed, but surely you can hire the man power to prevent things like this from happening. Can you stop 100% of it? No, you can’t. But what you’re doing is pushing these folks away that have helped you grow and fill your pockets for years and years now. The very same thing happened several months ago to Jeppe Foldager aka BlackBearBlanc.
What it’s going to come down to is that someone, somewhere, somehow is going to come up with an alternative to the Google Play Store so that this ignorance doesn’t keep happening. And then there’s going to be a big huge chunk of money that you won’t be getting any longer. Especially when you’re taking somewhere around 1/3 of the money that the developer sells their products for and putting into your pocket. A bit steep, but hey, we know, you deserve to make money off of the service too.
What it boils down to is Google and Google Play seriously need to get their heads out of their asses and start taking a more professional approach to this kind of thing. There’s no reason for a developer who has been doing this same thing for 3+ years to get banned out of the blue. Especially after receiving the emails, following orders and doing anything and everything within his/her power to make things right.
It would be one thing if the developer ignored those emails. But the developer should be able to reply with something similar to: “I’ve taken care of what I think the issue is, or what you stated the issue was, and I’m curious if there’s other things wrong or if I’m good to go and to make sure there are no further issues at this time.”
Unfortunately for the hard working developer, there’s nothing like this. The emails come from an address you can’t reply to. There’s no phone number they can call or anything else. They rely on trying to get someone to notice on social networks such as Google+ and I’ll tell you now, that doesn’t work either because Google employees just don’t use their own social network for things like this. I know, totally sad that it’s like that and it’s a huge opportunity they are missing out on in my opinion.
What we’d like to ask from all of you reading this is that you share this post as much as possible with your Google+ followers, Twitter followers, those on Reddit or whatever other social networks you frequent. Help get the word out there and let’s stand up and make a change.
If you are in good with or know a Google Play employee, or anyone at Google for that matter, share this link with them personally. Get them to read it and maybe, just maybe, one of them will open their eyes and say, “Hey, you know what, we have an issue that’s on going and we need to see about making it right.”